I can ping addresses directly and there's no delay so it's definitely DNS related. Once I get the IP it's fast, but the initial DNS lookup is slow. It also says Cisco An圜onnect The VPN agent service is not respond. Windows 10 and VPN, The initial ping takes a good 10 seconds before getting responses. The technician direct wired the Cat5 cable into my IMAC and ran the ookla speed test. I can ping and immediately get a response as well as the IP address. I had been a successful user connecting to my company's VPN, for years, but then tried to use the Client to connect to a different VPN server at my university, for a one time use to get access to a research paper download.
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